Terms and Conditions

At a glance

Use Studio to create, organize and review projects within your workspace permissions. Respect other people’s rights, review AI results and follow the content rules below.

Credits cover completed processing, including usable results you choose not to keep. Songs generated entirely with qualifying paid credits receive the commercial-use permission in section 8. Songs funded wholly or partly with trial credits are personal and noncommercial until you move to a verified paid plan; that transition extends the commercial permission to your existing trial songs. Commercial permission is not a guarantee of copyright protection.

1. The service and these terms

Audiogrant provides a public product website and a Studio for creating and managing AI Artists, songs, albums, artwork, videos and related release material. These Terms also cover Audiogrant plugins, connected assistants and API integrations, including MCP. Feature availability depends on your access, the client you use and the services enabled for your workspace.

Audiogrant is a product of Cirtadev GmbH, which operates the service from Zugerstrasse 32, 6340 Baar, Canton Zug, Switzerland (UID CHE-468.012.449). Contact us at [email protected] or +41 77 456 69 64. You must have the legal capacity and authority required to enter this agreement. The date above identifies this revision; it applies when accepted or otherwise lawfully effective, subject to the notice rules in section 18. It does not retroactively reduce previously acquired rights.

These Terms govern use of the service. The purchase offer governs its stated price, allowance and billing period; a specific asset agreement governs only the rights it expressly grants in the identified assets. Neither overrides mandatory legal protections. A payment, download or general product description does not create an unstated asset license.

2. Accounts and security

Provide accurate account information, protect your credentials and use only accounts and workspaces you are authorized to access. You are responsible for activity you authorize. Tell us if you suspect unauthorized access. If you act for an organization, you must have authority to accept the applicable terms on its behalf.

You may schedule deletion of your own Studio account in Settings after active work finishes. Access stops immediately. You may sign in during the restore period shown before confirmation to restore the account or sign out; after the saved deadline, restoration is unavailable and active workspace content is scheduled for purge. An active subscription is scheduled to stop renewing at the end of its paid period. Restoring the account does not restart that subscription. The Privacy Policy explains limited audit and legally required financial retention.

3. Connected assistants and authorized actions

When you connect an assistant, you authorize it to use the Audiogrant actions described on the authorization screen within your account’s access. Supported actions include reading and editing your library, retrieving private media and credit information, creating content and changing generation settings. The integration does not provide tools to buy credits, manage billing, delete content or publish it externally. Installing a plugin is not an asset license or permission to access another account.

Before a generation is submitted, your assistant must show the proposed work and exact credit quote and obtain your explicit approval. Connecting an assistant does not constitute blanket approval to spend credits. Review and confirm proposed edits and changes to saved generation settings before they are applied. The same content rules, credit charges and rights protections apply whether you use Studio or an assistant. Completed usable work is charged under the credit rules below.

Protect API keys and connection credentials, and do not put passwords or keys in chat messages. Review the application and return address shown before approving access. You can revoke connections and keys in Studio Settings → Integrations. Revocation stops subsequent authenticated requests, but does not cancel work already accepted, reverse agreed charges or delete copies already delivered to the assistant. Report suspected unauthorized or incorrect actions promptly; your applicable complaint and refund rights remain available.

The assistant service has its own terms, privacy practices and feature limits. Audiogrant cannot guarantee that every assistant supports every workflow, upload or playback format. Using an assistant does not expand rights in your inputs or outputs, promise a particular result, or authorize publication of your creations. Review results and any separate publishing action yourself.

4. Your content and permissions

You retain the rights you already hold in material you submit. Only upload material you have permission to use for the task, including permission to process another person’s voice, likeness, photographs, performances, lyrics or recordings with AI. A reference file alone does not prove that permission.

You grant Audiogrant a non-exclusive permission to host, copy, process and adapt that material as needed to provide your requested features and investigate security or rights complaints, and to share it with service providers for those purposes. This permission does not transfer ownership or authorize Audiogrant to use your private content in advertising or train a general-purpose model on it.

This permission lasts only as needed for those purposes; any subsequent retention requires a separate lawful reason described in the Privacy Policy. That policy also explains external AI-provider processing, retention criteria and privacy requests.

Deleting a song or album moves it to Recently deleted for the restore period shown before confirmation. You may restore it during that period. Deleting an album also deletes its exclusive songs; the confirmation identifies songs shared with another album or compilation, which remain available there. After the restore deadline, deleted media is scheduled for purge and a restricted audit record remains until the saved audit deadline described in the Privacy Policy.

Only submit material you are authorized to use for the requested task. Permission to listen to a recording or use a photograph does not necessarily include AI voice cloning, likeness adaptation or creation of new performances. Obtain the permissions needed from the relevant people and rights holders.

5. Content and acceptable use

Create original, fictional adult Artist personas. Do not use Audiogrant for unauthorized voice cloning or likeness use, deceptive impersonation, fraud, harassment, threats, or infringement of privacy or intellectual-property rights.

Pornography, sexual exploitation, sexualized depictions of minors and non-consensual intimate content are prohibited. Do not submit or generate unlawful content, bypass safety or access controls, abuse credits, or disrupt the service.

These rules apply to prompts, uploads, references and generated results. Audiogrant may refuse a request or restrict content that breaches them. If a rights concern arises, we may ask for evidence of the relevant permissions.

6. AI results and review

AI results may be inaccurate, resemble existing material or fail to meet your expectations. Review generated names, lyrics, voices, images, music, videos and metadata before publishing or delivering them.

We do not guarantee that AI results are unique, eligible for copyright protection, free of third-party claims or accepted by a distributor. Commercial permission from Audiogrant does not establish copyright or clear third-party rights. An open-source model license or a provider’s statement about training data is not a guarantee that every result is non-infringing.

Your original creative contributions can strengthen the basis for copyright protection in the human-authored parts of a song: for example, writing original lyrics, composing melodies, recording a performance, or creatively editing and arranging material in ways expressed in the final work. The more identifiable original human expression you contribute, the stronger that basis may be, depending on applicable law. Time spent, prompts, Artist setup and Voice selection alone do not guarantee protection.

Keep drafts, recordings, project versions and edit history documenting your contributions. Protection may cover those contributions without covering all AI-generated elements. Follow any applicable registration and AI-disclosure requirements; Audiogrant does not certify copyright eligibility.

7. Ownership and use

Lyrics and compositions, sound recordings, artwork, video, Artist identities and voice assets can involve different rights. You retain rights in your own protected human contributions. AI output may resemble other material and may not qualify for copyright protection.

Section 8 defines the standard permission for generated songs. A separate asset agreement must identify any additional assets or rights it covers. Artwork, videos, standalone voice assets and Artist identities do not automatically receive the song license. The existence of a file or certificate is not proof that every necessary right has been cleared.

Any exclusive offer must explain earlier licenses and exactly which future licensing Audiogrant will stop. It cannot guarantee that another AI system will never produce similar material. Exclusivity is not automatically a transfer of copyright.

The commercial song permission in section 8 is perpetual and does not require a continuing subscription. Cancellation, downgrade, suspension or account closure does not by itself revoke a validly acquired grant. Separate asset agreements retain their agreed duration and conditions. Mandatory law and the breach conditions below remain applicable; a refund or payment review does not automatically confiscate rights in lawful creations. Keep the relevant song version and purchase and generation records.

No permission from Audiogrant authorizes unlawful use. For grants acquired under these Terms, we will terminate Audiogrant-granted permissions for creations directly involved in a confirmed knowing unlawful use, or further unlawful use after a final warning, where the law allows it. The decision identifies the affected creations, the permissions terminated and when termination takes effect, and may be appealed through the complaints procedure. Older licenses retain their original conditions; this clause does not retroactively add a termination right.

A ban or removal of material does not itself transfer or extinguish your copyright, authorship or moral rights, or any third party’s rights. Rights in unaffected lawful creations remain governed by their applicable agreements. Audiogrant does not acquire ownership of your creations as a penalty, and a service restriction does not grant anyone permission to exploit unlawful material.

8. Publishing and commercial use

For a song eligible under this section, Audiogrant grants you, to the extent it holds the relevant rights, a non-exclusive, worldwide, perpetual permission to use the generated lyrics, composition and sound recording commercially. You may reproduce, edit, publish, distribute, sell and monetize the song, synchronize it with video and provide it to clients or distributors with the permissions needed for those uses. Audiogrant charges no additional royalties and requires no Audiogrant attribution for this grant. You must hold the necessary rights in your inputs and respect third-party rights and applicable law.

Songs generated entirely with qualifying paid credits receive the commercial permission above. Qualifying paid credits come from a verified non-trial paid subscription period or purchased credit package, including an eligible offer fully covered by a disclosed discount. Trial credits alone do not grant commercial permission; trial songs become eligible through the paid-plan transition described below. Sandbox payments do not qualify. Other free or promotional grants qualify only if their offer expressly includes commercial permission.

When your account moves from a trial to a verified non-trial paid plan, the commercial permission above also applies to songs you created with trial credits, including songs funded partly with trial and partly with paid credits. This permission begins when the paid plan takes effect, after any required payment is verified. It also covers trial-funded work reserved before the transition that finishes afterward. You keep your songs and do not need to regenerate, repurchase or upload them again. Once acquired, this permission continues under section 7 even if you later cancel the subscription.

Until that paid-plan transition, songs funded wholly or partly with trial credits are for personal, noncommercial use only. Your existing songs, Artists and Voices carry over when you move to the paid plan, and you may continue using their setups for new songs. The trial restriction does not take away rights you already hold in your own original lyrics, compositions, performances or other pre-existing material. Contact us if you need clarification about a song’s funding or your paid-plan transition.

This grant is contractual permission from Audiogrant, not a promise of statutory copyright, exclusivity or clearance of another person’s rights. Any exclusive license must specify its scope and effect on future licensing; copyright transfers require an express agreement and rights that can legally be transferred.

Before release, check the rights in the composition, lyrics, master recording, performances, samples, images and any real person’s voice or likeness. Review AI-generated names and metadata, and follow the destination’s AI disclosure and content rules.

A distribution-ready export does not guarantee acceptance, monetization, royalties or eligibility for automated rights-claiming systems such as Content ID. Do not claim exclusive rights in shared or non-exclusive material.

Ownership, publishing and acquired rights

9. Credits and paid features

Studio displays credit estimates. When you submit an action, the service sets its credit amount and reserves the required balance. Later tariff changes do not reprice that action.

Each successfully saved, usable part is charged, including generated variants you do not select. If a later step fails, completed parts remain charged. Unused reservations are released when work is confirmed failed, cancelled or unstarted; an uncertain outcome stays reserved for review.

Credits measure service usage and do not represent money held for you. Commercial song permission follows section 8, including the extension to existing trial songs when you move to a verified paid plan. Releasing a reservation returns credits to the available balance only while those credits remain valid. Expired subscription credits do not become spendable again. A credit release is not a cash refund.

Credits reserved before expiry can finish the admitted work. If that work fails after the original expiry, released subscription credits expire rather than becoming a new spendable allowance. An uncertain outcome remains reserved for review.

10. Plans, prices and payments

Available purchases include monthly subscriptions and credit packages as shown in Billing. The offer and final payment summary identify the amount, currency, allowance and billing period before you confirm. A checkout expressly marked as test or sandbox does not constitute a real purchase or qualify for the paid-song commercial grant.

Base prices exclude tax; Checkout adds applicable tax and displays the total before payment. The available offer specifies its currency. Payment support for a currency does not mean every plan or package is available in that currency.

Stripe hosts Checkout, payment-method management and invoices. Paid-plan and package credits are added only after the purchase is verified, including an eligible purchase fully covered by a discount. Trial credits follow the trial offer below. Returning to Studio from Checkout is not proof that payment or credit funding has completed.

A promotion applies only on the eligibility terms, amount and duration shown before confirmation. A temporary discount does not reduce the price indefinitely: when it ends, renewals use the disclosed undiscounted price unless you cancel beforehand. A fully discounted qualifying period still provides the allowance stated in the offer.

11. Renewals and subscription credits

Subscriptions are billed monthly and renew automatically each month until cancelled. Each verified paid period funds the allowance in the applicable offer. Unused subscription credits expire at that period’s end and do not roll over. Your billing record identifies the current period and next renewal date.

Cancel future renewal from the Billing section of Studio before the next renewal. Cancellation takes effect at the end of the current paid billing period. Until then, your current plan and its remaining allowance stay available, subject to usage limits and the Terms. There is no further automatic renewal after cancellation takes effect. Cancellation does not by itself refund a payment or erase account data.

A downgrade is scheduled for the end of the current billing period. Your existing plan, remaining allowance and price remain in effect for that period. The lower plan and its monthly price and allowance start at the next billing period. A scheduled downgrade must not prevent you from cancelling renewal before it takes effect.

An upgrade takes effect immediately once any required payment succeeds. The charge for the remaining billing period is prorated: the unused portion of the current plan’s price is credited against the price of the new plan for the same remaining time. Your renewal date stays the same, and later renewals use the new plan’s monthly price, with any discount that remains applicable under its stated terms. If payment needs authentication or fails, the upgrade remains incomplete and your current plan stays in effect until any required payment succeeds.

Before you confirm a change, the payment summary must show the selected plan, effective date, renewal date, amount due now including applicable tax, next monthly price and any credit adjustment with its expiry. Money proration and generation credits are separate: a plan change does not restore credits already used or automatically grant a second full monthly allowance. Any additional subscription credits expire at the unchanged period end. Credit quantities must be stated expressly in the change offer.

For an upgrade during a paid period, additional credits equal the difference between the new and current monthly allowances multiplied by the fraction of the billing period remaining, rounded down to a whole credit. They expire at the original period end. The change summary shows the exact quantity before confirmation.

If an offer includes a trial, its duration, credit allowance, end date and subsequent monthly price are shown before confirmation. A payment method is required. Unless you cancel before the trial ends, the subscription becomes paid at the disclosed price and then renews monthly. Trial credits are limited to the stated allowance, are granted once per account and expire at trial end. Changing plans during the trial does not restart it or grant another trial allowance; the selected plan’s price is charged when paid billing begins. If no payment method is available at trial end, the subscription is cancelled.

12. Credit packages

A credit package is a one-time purchase. Its credits do not expire and are not removed merely because a subscription ends. Some offers may require an active paid subscription; that condition must be shown before purchase.

Non-expiring credits do not promise that the service will operate forever. Account closure, serious misuse, payment reversals and planned service closure require separate handling under the applicable agreement and mandatory law.

13. Refunds, withdrawal and quality complaints

Report missing or corrupted output, duplicate charges or failure to provide a promised feature with the relevant purchase and job references. A preference about a melody is assessed differently from a technical failure or misdescription. Completing a generation or downloading a file does not automatically remove applicable remedies.

Stopping renewal does not itself refund an earlier payment. Releasing or adjusting credits is not a cash refund. Any approved monetary refund is processed through the payment provider; the related unused credits may need adjustment to avoid retaining both a refund and its funded allowance.

Mandatory rights concerning defective services and withdrawal remain available where they apply. Accepting these Terms, starting a generation or downloading a file does not by itself waive those rights. We will apply any required refund, correction, price reduction or termination remedy under the applicable law. A charge for services supplied before withdrawal is due only where the legal conditions for that charge are met; no blanket no-refund rule applies.

Send a refund or withdrawal request by email, identifying the purchase, its date and the remedy requested. For withdrawal, clearly state that you wish to withdraw from the identified contract; no particular wording is required. You do not need to prove a defect when exercising a statutory right to withdraw without a reason. Such a request is assessed under its applicable rules and deadlines, independently of ordinary period-end cancellation.

Prepare a billing complaint

14. Payment reviews and records

A refund or payment dispute can place the billing account under review. New purchases and generation are then paused while already reserved work can settle. Review is not a finding of misconduct and does not remove your right to contest a charge or decision.

After review, Audiogrant records a reason and any adjustment to unused credits from the affected purchase. Invoices and payment references are kept separately from creative projects. Cancelling a subscription or blocking an account does not itself erase those records.

15. Availability and account restrictions

Features can be interrupted by maintenance, technical problems or third-party service availability. Keep appropriate copies of material you need for your own records and delivery obligations.

We may temporarily suspend access or restrict affected content while investigating credible reports of unlawful use, serious breaches or security risks. A report alone does not establish wrongdoing or knowledge. We assess the available facts, any prior warnings and your explanation where it is lawful and safe to obtain it.

If that review establishes that you knowingly used Audiogrant for unlawful activity, we will permanently ban your account, subject to mandatory law. Continuing the unlawful conduct after a clear warning is grounds for the same ban. You must not create or use another account to evade it.

For a first unlawful use that the review finds was genuinely unintentional, we will issue one final warning by email and give you one opportunity to keep your account, provided the issue can be safely and lawfully corrected. You must stop the conduct, remove or correct the affected material and complete the specified remedial steps within the reasonable period stated in the warning. A further unlawful use attributable to you, or failure to comply with that warning, will result in a permanent ban, subject to mandatory law.

This opportunity does not permit unlawful material to remain available or excuse harm already caused. We may remove or restrict it immediately. A legal requirement or a serious ongoing safety risk may require immediate suspension or permanent closure even for a first unintentional violation; we will explain that exception where lawful and safe. Claiming not to know a rule does not by itself establish that a violation was unintentional.

Where lawful and safe, we explain the conduct concerned, the reasons for our decision, the restriction and any required corrective steps. You may request human review by replying to the decision email under the complaints procedure. A restriction may remain in place during review where necessary to prevent harm or comply with law. These are service-access decisions, not criminal judgments; mandatory legal remedies remain available.

For a planned service closure or material reduction, we will give reasonable advance notice and an opportunity to retrieve content where lawful and technically possible. Send account-closure, content-retrieval or erasure requests to [email protected]. Erasure follows the Privacy Policy and applicable law; closing an account does not itself cancel payment obligations or erase records that must lawfully be retained.

16. Responsibility and disputes

Audiogrant must provide the service with reasonable care and skill. You are responsible for your submitted material, authorized instructions and publishing decisions. AI tools do not promise a particular creative or commercial outcome.

For business customers, to the extent permitted by law, Audiogrant excludes liability for indirect losses and lost profits. Nothing in these terms excludes liability for fraud, intentional misconduct, gross negligence or any liability that cannot lawfully be excluded, or limits mandatory consumer rights.

These Terms set no financial liability cap, require no arbitration and do not shorten statutory claim periods. Applicable law determines the competent courts and the protections available to you. The email complaints procedure does not prevent you from using those remedies.

17. Complaints and appeals

Send questions, complaints and privacy requests to [email protected]; no account or sign-in is required.

Include enough information for us to understand and reply to your request. Do not send passwords, payment-card details or unnecessary identity documents. Applicable legal response deadlines remain in force.

For a billing complaint, identify the purchase or invoice, the affected action or output, what went wrong and the remedy you are seeking. Explain whether the issue is missing delivery, technical quality, a duplicate or incorrect charge, or a mismatch with the advertised offer.

The review should compare the purchased offer, payment, generation and delivery records. Creative dissatisfaction alone does not establish a technical failure; usable output alone does not prove every contractual promise was met. Cancellation and statutory withdrawal requests must be handled according to their own rules.

For a rights or content complaint, identify the content by a specific URL or asset reference, describe the right or harm concerned, explain your authority to report it and provide relevant evidence. Confirm that the information is accurate to the best of your knowledge and supplied in good faith.

Flag ongoing impersonation, non-consensual intimate content or other urgent harm clearly. Do not re-upload unlawful material merely to prove it exists. Limit sensitive evidence to what is needed; a report should not automatically reveal a complainant’s private contact information to another user.

We review your email, ask for any necessary missing information and investigate the concern. Explain clearly if there is urgent harm or an approaching deadline. Any temporary restriction should be proportionate and explained where lawful and safe.

The decision should give reasons, identify the action taken and explain how to request review. Where another user needs to respond, share the relevant allegation while minimizing personal information. External distribution may require a separate request to the platform holding the content.

To request another review, reply to the decision email, explain why you disagree and include relevant supporting facts. A person will review the request, with a different reviewer where practical, and explain the outcome.

Using this procedure does not require you to give up access to courts, the competent data protection authority, applicable dispute-resolution bodies or your payment provider. It does not suspend legal deadlines or restrict mandatory rights in your jurisdiction.

If you believe an asset infringes your rights, identify the asset and the right concerned. A rights complaint, a privacy request and an appeal against an account restriction follow distinct reviews. Audiogrant cannot promise removal of copies held independently by external platforms or other people.

Your privacy rights

18. Changes to these Terms

We will give advance notice of material changes and their effective date by email or a notice in the service, with a reasonable opportunity to cancel renewal before changed conditions apply. We will obtain acceptance where required by law. Changes apply prospectively: they do not reprice an already submitted action or the current paid billing period, or retrospectively narrow rights already granted for an asset. A Terms update does not itself authorize new marketing or general-purpose model training with your private content. Personal-information handling is described in the Privacy Policy.

Changes to subscription prices apply only to future billing periods after advance notice and an opportunity to cancel renewal. The current paid period and already agreed asset grants are not repriced or narrowed by that notice.

Complaints and appeals procedure